FAQ

How long will shipping take?

We bust our butt to get stuff out the door quickly, but please allow 7-10 days from the time you place your order to receive it. Many arrive much sooner, but depending on our volume, it can take 2-3 days to get it out the door and then another week in transit. All packages ship USPS First Class. We're not able to accommodate requests for other shipping options.

What if my shipment is damaged?

These are designed to be art pieces for your wall, so we do our best to protect your shipment in rigid envelopes and tubes. Of course, occasionally dings happen along the way. If so, just let us know and we will make it right.

Do you do commissions?

I do take on custom illustration assignments occasionally. Best to contact me via email and send a reference image or two to help me evaluate the job. 

What cities will you do next?

I have some ideas. But I'd love to hear from you!

What is the print quality?

Each print is considered archival quality, printed in high-resolution on acid-free fine art paper. Please see the individual product descriptions as some processes differ by product.

How do you create the illustrations?

With lots of TLC and patience! Each is drawn "by hand" (with a mouse and digital pen), using reference imagery either taken by Ted Zahn and/or gathered from other available sources.